# Axis camera packet capture ## Download network trace [Source](https://help.axis.com/en-us/axis-os#basic-troubleshooting) According to documentation this can be done via the URL below, as well as via the web interface in newer AXIS OS versions. ### pcapdump URL [Source](https://developer.milestonesys.com/s/article/Wireshark-capture-from-Axis-cameras-how-to) 1. Open any browser and paste the following URL: `http://CA.ME.RA.IP/axis-cgi/debug/debug.tgz?cmd=pcapdump&duration=60` (Substitute the "CA.ME.RA.IP" with the IP address of the device.) 2. The browser will ask for credentials. The default ones are: `root/pass`. 3. Once you enter the credentials, a download will start. It will last for` 60 `seconds. Note that the last part of the URL (`"duration="`) will determine the amount of time the capture will run — you can change this number as needed. 4. Once finished, the file will be usually saved to the computer's` Downloads `folder. ### via the web interface 1. Open the camera's web interface. 2. Go to Settings -> System -> Maintenance